Personal Care at Home
Care-on-Call caregivers help with the personal care that can get harder with age, illness or disability: bathing, dressing, grooming, toileting, incontinence care and personal hygiene. They help with respect and at the pace of the person they care for, so that person can stay at home, comfortable and safe.
We provide non-medical care for adults 18 and older across California, with offices in San Jose, Sacramento, San Francisco and Vacaville.
Schedule a Free Consultation
What a caregiver helps with
Care starts with a care assessment of the person's routines, abilities, personal care needs, preferences and safety concerns, and we build the care plan around them. The plan changes as their needs change. Depending on the plan, a caregiver helps with:
Bathing and personal hygiene- Dressing and grooming
- Toileting and incontinence care
- Getting up, walking, transfers and changing position
- Meals made to the person's preferences and dietary instructions, and help at mealtimes when needed
- Medication reminders on the schedule set by the family or doctor
- Laundry, changing bed linens and light housekeeping
Care-on-Call provides non-medical care. We don't provide skilled nursing, medical treatment, physical therapy or other clinical services.
Who personal care is for
- Older adults who want to stay safe, comfortable and independent in their own homes
- Adults with developmental or physical disabilities, including eligible people receiving services through California's Regional Center system
- Someone recovering after a hospital stay or surgery
- People living with Alzheimer's, dementia, Parkinson's, multiple sclerosis, limited mobility or another chronic condition
Visits and schedules
Visits are at least four hours, so a caregiver has time to help without rushing. For longer days there are 8- and 12-hour shifts, and 24-hour care when someone needs help day and night.
Schedules depend on the care assessment, location and caregiver availability. We keep family members informed and involved, and our team is there to answer questions and adjust the plan along the way.
Our caregivers
Care-on-Call is a California-licensed Home Care Organization regulated by the California Department of Social Services. Every caregiver is registered with the state's Home Care Aide Registry, has passed a fingerprint-based Live Scan background check and TB screening, and completes our training and orientation before working with clients.
We match each client with a caregiver based on their needs, schedule and personality, and we aim for the same caregiver each time so trust can build. If your regular caregiver is unavailable, we arrange a qualified replacement and let you know in advance. You can take part in choosing your caregiver and ask for a different one when needed.
Questions families ask
Is personal care the same as home health care?
No. Personal care is non-medical: help with bathing, dressing, toileting and other daily activities. Home health care means skilled nursing, physical therapy or other clinical services ordered by a doctor, and Care-on-Call doesn't provide those.
What is the shortest visit?
Four hours. Longer 8- and 12-hour shifts and 24-hour care are also available.
How much does personal care at home cost?
It depends on the help needed, the schedule and the number of hours. Starting hourly rates for each of our offices are on our cost page, and your final rate is set after an assessment. You can also call us; the consultation is free.
How do families pay for personal care at home?
Care-on-Call is mainly private pay. We accept eligible long-term care insurance and VA Aid & Attendance benefits, and can provide detailed invoices for reimbursement. We don't bill Medicare, Medi-Cal or IHSS for our standard home care.
How quickly can care start?
Often quickly, depending on location, caregiver availability and the schedule you need. Call us and we'll walk you through the next steps.
Call your nearest office
(408) 857-1872Talk to us about personal care
Tell us who needs care and what help they need. The consultation is free.
Contact Us