Our Services
We take pride in offering specialized non-medical care services designed to provide comprehensive support for individuals aged 18 and older.
Our range of services is carefully tailored to meet the unique needs and preferences of each participant, ensuring they receive the highest level of care and attention. Whether it's assistance with daily activities, companionship, or personalized support plans, our dedicated team is committed to enhancing the quality of life for our clients while respecting their independence and dignity.
Our services include, but are not limited to:
- Personal Care Assistance: We help individuals with activities of daily living, including bathing, dressing, and grooming.
- Mobility Support: Our caregivers assist individuals with safe movement around their homes or during outings.
- Medication Reminders: We provide gentle reminders for medication schedules.
- Errand Running and Shopping: Our team handles errands and grocery shopping.
- Light Housekeeping and Laundry: We assist with cleaning and laundry to maintain a comfortable home.
- Meal Preparation: Caregivers prepare nutritious meals tailored to dietary needs.
- Companionship: We offer friendly conversation and engagement in meaningful activities.
- Incidental Transportation: Safe transport to appointments and social outings.
Specialized care: Alzheimer’s, Dementia, Post-Surgery Recovery, Multiple Sclerosis, Parkinson’s
Hourly Care, 4+ Hour Visits
Four hours is the minimum number of hours that Care-on-Call provides in one shift. If you wish to send our care providers home without him/her finishing the 4-hour shift, you will still be charged the full 4-hour fee. Visits which last longer than 4 hours are charged only the hours or minutes as rendered. Care-on-Call believes that the best in-home care experience comes by maintaining consistency of the people who visit. As much as possible, we strive to keep the same caregivers who visit our clients as consistent as possible. However, there are circumstances out of our control when we have to temporarily place or permanently replace our visiting providers.
HOURLY CARE (8 Hours, 12 Hours or 24 Hours (Around the Clock) Care
This type of care is often for clients who require full assistance which include among others, hospice, advance dementia, bed ridden patients. This is billed at an hourly rate for the reason that caregivers are required to be alert and awake for the 24-hour care duration which means that caregivers are replaced every 8 hours or 12 hours, as the case maybe.
LIVE-IN CARE
A ‘live-in’ care is appropriate for clients who need company throughout the day. In this particular care, the client has around the clock in home help when needed but he/she has the personal space and autonomy as if he/she is living alone. With live-in care, constant work shifts is not required. Usually one caregiver will work for 4-5 days and another caregiver will work for the remaining days of the week
About Care-on-Call
Care-on-Call is a leading provider of home healthcare services, dedicated to delivering compassionate and professional care to our clients in the comfort of their own homes.
Founded with a mission to enhance the quality of life for individuals requiring healthcare assistance, we have been serving our community with dedication and excellence since our inception.
Our Mission
Our mission is to provide exceptional homecare services that promote independence, dignity, and well-being for our clients. We strive to be the preferred choice for home healthcare by delivering personalized care plans that address the unique needs of each individual we serve.
Our Values
- Compassion: We approach every client with empathy and understanding.
- Excellence: We maintain the highest standards of professional care.
- Integrity: We conduct ourselves with honesty and transparency in all interactions.
- Respect: We honor the dignity and individuality of each client.
- Collaboration: We work together with clients, families, and healthcare providers to ensure comprehensive care.
What Our Clients Say
Hear from the families who have experienced our compassionate care services.
The care services that my father, Paul receives from Ryan, his caregiver are indispensable. Ryan has been a major player bringing my father back to health. Thank you Care-on-Call for being there in our hour of need.
Deborah Cherkas
The Villages, San Jose
Rita was an excellent caregiver to my father Edward. She was extraordinarily compassionate. Rita took extremely good care of both his physical and emotional needs. Rita also kept the family members well informed of Edward's condition throughout her stay. She seemed to care about my father as though she were an actual member of the family. Rita is an excellent, extraordinary caregiver. Thank you so much for sending her to us.
Carol Lawton
Santa Clara
Jocelyn has a rare talent for talking to and gaining her patients’ trust and attention. That is followed by easy and complete cleaning and dressing of the patient. She is an accomplished masseuse who can work on skin and muscles leaving the patient relaxed, comfortable and compliant. Her easy-going and smiling attitude are needed and welcomed in this arena of care.
Don Daley
The Villages, San Jose